Level-Specific Courses
C-Level, Management & Senior Sales Personnel
Polished etiquette, leadership presence, and confidence in alcohol-related settings
These programmes bridge the gap between technical mastery and social influence. We empower professionals to lead with poise, combining sophisticated etiquette and leadership presence with deep product knowledge.
Who it's for
Each of our courses is purpose built for organisations seeking measurable impact in leadership capability, service culture and sales performance, delivered through immersive learning that drives real behavioural and business outcomes.
Executives
Corporate Leaders
Senior Sales Personnel
- C-Level & Management
Executive Etiquette & Global Dining Protocols
- Navigating fine-dining worldwide
- Cross-cultural hospitality dos and dont's
Alcohol 101 for Leaders
- Simplified introduction to wine, spirits, and cocktails
- What to order, how to taste, and confidently converse about beverages
- Senior Sales Personnel
Mastering the Client Dinner: Sales Through Etiquette
- Dining etiquette with high-level clients
- Subtle ways to introduce, upsell, and position products during meals
- Strategic Beverage Mastery
Sales & Marketing Communication Skills
- Master the art of decoding customer needs and navigating complex objections with professional confidence.
- Elevate your sales presence and storytelling to build long-term trust and sustainable client relationships.
Customer Service Excellence
- Develop an elite service attitude while mastering effective listening and communication skills for seamless guest interactions.
- Learning the art of handling complaints and service recovery to protect brand prestige and foster strong internal team synergy.
All programmes can be customised based on company needs, industry requirements, and HRD Corp claimable structures.